ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN: (STUDI KASUS ERMA LAUNDRY KELURAHAN MIMBAAN SITUBONDO). MANAJEMEN, [S. l.], v. 4, n. 1, p. 43–53, 2025. DOI: 10.51903/96chbf38. Disponível em: https://journal.politeknik-pratama.ac.id/index.php/IMK/article/view/1293. Acesso em: 11 nov. 2026.