Analisis dan Implementasi Knowledge Management System pada Bagian Administrasi PT HASIL KARYA TAMBANG Menggunakan Metode KMSLC DAN Analisis PIECES

Array

Authors

  • Nur Rokhman Universitas STEKOM
  • Edy Siswanto Universitas Sains dan Teknologi Komputer
  • Nur Chakiki Ramadiansyah Universitas Sains dan Teknologi Komputer

DOI:

https://doi.org/10.51903/informatika.v3i1.221

Keywords:

Keywords:Knowledge Management, Analysis, Implementation, Administration, PT Results of Karya Tambang..

Abstract

The problem that often occurs at PT.Hasil Karya Tambang, especially in the administration section, is the availability of information in each branch office that is not qualified in solving problems that are often raised by customers so that it takes longer to handle them. With the Knowledge Management System, all problems in the field of information availability for administration can be overcome, where later the Knowledge Management System will be Web-oriented, which can be accessed easily, and can quickly provide solutions for customers who make complaints at various branch office of PT Karya Karya Tambang.

And with this Knowledge Management System, the company can better analyze what problems are most often experienced and can fix them.

 

 

References

[1] Bobby Andre Andhara, F. R. (2018). Knowladge Management. Jakarta: PT Gramedia.
[2] Dr. Deni darmawan, S. M.-K. (2016). Sistem Informasi Manajemen. Bandung: PT Remaja Rosdakarya.
[3] Hasugian, P. S. (2018). PERANCANGAN WEBSITE SEBAGAI MEDIA PROMOSI. Journal Of Informatic Pelita Nusantara, 82-86.
[4] Heriyanto, Y. (2018). PERANCANGAN SISTEM INFORMASI RENTAL MOBIL BERBASIS WEB PADA PT.APM RENT CAR. Intra-Tech, 64-77.
[5] Irfan, R. D. (2016). Sistem Informasi Manajemen. Bandung: Pustaka Setia.
[6] Noprisson, M. N. (2019). Analisa Dan Perancangan Sistem Pengaduan Mahasiswa Berbasis Web (Studi kasus: Universitas Mercu Buana Kranggan). JUSBI-(Jurnal Sistem Informasi Dan E-Bisnis), 185-193.
[7] Permatasari, F. A. (2018). PERANCANGAN SISTEM INFORMASI PENGOLAHAN DATA PRAKTEK KERJA. Jurnal Intra-Tech, 12-26.
[8] Puja Irawan, D. A. (2020). RANCANG BANGUN SISTEM PENGARSIPAN SURAT KEDINASAN BERBASIS WEB MENGGUNAKAN FRAMEWORK CODEIGNITER. Jurnal Manajemen Informatika & Sistem Informasi, 157-165.
[9] Surianti, N. A. (2018). Rancang Bangun Sistem Manajemen Pengetahuan Ubi Jalar Berbasis Web Menggunakan Metode KMSLC. ILKOM Jurnal Ilmiah Volume 10, 73-79.
[10] Thoyyibah. T. (2019). Analisis Knowledge Management System Pada Sistem Informasi Pariwisata Dan Kebudayaan Kabupaten Bogor. Jurnal Teknologi Informasi ESIT Vol.XIV, 5.
[11] Yulis Nuryanti (2017) KAJIAN PENERAPAN SISTEM INFORMASI AKADEMIK DENGAN MENGGUNAKAN METODE PIECES DALAM MENINGKATKAN KEPUASAN CIVITAS AKADEMIKA STIE-STMIK INSAN PEMBANGUNAN, JURNAL IPSIKOM Vol. 5 NO. 2 DESEMBER 2017 ISSN : 2338-4093.
[12] Surianti (2018). RANCANG BANGUN SISTEM MANAJEMEN PENGETAHUAN UBI JALAR BERBASIS WEB MENGGUNAKAN METODE KMSLC, ILKOM Jurnal Ilmiah Volume 10 Nomor 1 April 2018.

Downloads